Career Opportunities

Anyone wishing to apply to McMinn County E-911 should submit a resume to Director Julie Pappageorge at her email listed on the information page.

QUALIFICATIONS

  • Be at least 18 years of age
  • Be a citizen of the United States
  • Be a High School graduate or possess equivalent
  • Possess and maintain a valid Tennessee Driver’s License
  • Pass a pre-hire drug test
  • Ability to pass the Criti-call pre-employment test (tests knowledge and ability to type, read maps, spell, etc)
  • Have passed a post offer physical
  • Have fingerprints on file with Tennessee Bureau of Investigation
    • Not have been convicted of or plead guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or any city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances and have not been released or discharges under any other that honorable discharge from any of the armed services of the United States.
  • Have the ability to pass and maintain certifications as follows:
    • 40 hour Basic Telecommunicator Course (54 hours with pre-class studies)
    • 24 Hour Emergency Medical Dispatch Course
    • In house NCIC/TIES Query Certification
    • 16 hours NCIC/TIES Basic Certification held in Nashville, TN
    • CPR Certification
    • National Center for Missing and Exploited Children Training (NCMEC)
    • CJIS Security On-line Training
    • Federal Emergency Management Agency (FEMA) Training
      • Courses ICS-100, ICS-200, IS-700 & IS-800
    • Ability to pass 8 hours of continuing education every 2 years

 

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED

  • Knowledge of and ability to apply all Policies, Procedures, Rules, Regulations and Call Guides
  • Knowledge and ability to apply NCIC/TIES rules and regulations
  • Knowledge and ability to apply FCC rules and regulations pertaining to 2-way radios
  • Knowledge of and ability to type and operate related computer systems and software applications
  • Knowledge of written and spoken terminology used in public safety emergency services
  • Geographic knowledge of McMinn County
  • General knowledge of local laws and ordinances
  • Ability to be flexible in hours of work
  • Ability to Multi-Task
  • Ability to understand and follow oral and written instructions
  • Ability to hear telephone and radio transmission through a headset
  • Ability to establish and maintain effective working relationships
  • Ability to maintain composure in stressful situations